At what stage of the construction process should I contact Eastern Stair?
Does Eastern Stair have a showroom?
Does Eastern Stair work directly with homeowners?
Do you provide free estimates?
Will you visit my home or job site to confirm dimensions?
Can you design my stair for me?
Can I choose the kind of wood out of which my stairs and rails are made?
Does Eastern Stair build stairs to comply with the necessary building codes?
Will you deliver my staircase?
Is Eastern Stair a member of any professional organizations?
What geographic areas does Eastern Stair serve?
What payment options are accepted?
How long have you been in business?
At what stage of the construction process should I contact Eastern Stair?
The sooner the better. Often, the desire for a special stair can be accommodated only if identified while still in the planning stages. Curved stairs, for instance, can demand significantly different space requirements than straight stairs.
Does Eastern Stair have a showroom?
Our Howard county facility includes a beautiful showroom, packed with hundreds of samples for your viewing and tactile pleasure. Our friendly staff is waiting to help you with your stair and rail needs.
Does Eastern Stair work directly with homeowners?
Eastern Stair assists and educates all clients, including homeowners, renovators, builders, and architects.
Do you provide free estimates?
Our sales and design staff will work from your plans and specifications to generate a prompt free quotation.
Will you visit my home or job site to confirm dimensions?
At the appropriate point in your project, one of our experienced field technical representatives will “field measure” your job site for all the necessary dimensions, then provide you with a shop drawing prior to production of your stair work.
Can you design my stair for me?
Yes, feel free to contact us by phone, fax, or email and our friendly, experienced specialists will help you from planning to the final finish.
Can I choose the kind of wood out of which my stairs and rails are made?
You can choose from virtually any species of wood under the sun. Often, the species chosen will match flooring or cabinetry in your home.
Does Eastern Stair build stairs to comply with the necessary building codes?
While most approved plans follow the local building codes within the jurisdiction of your home, we will identify any possible code discrepancies to make sure that all stairs and rail systems are in full compliance.
Will you deliver my staircase?
Eastern Stair will transport your stair to the job site in one of our fleet of delivery trucks. Experienced drivers will assist your crew to safely transfer the staircase into your home.
Is Eastern Stair a member of any professional organizations?
Our professional affiliations include:
HBAM - Home Builders Association of Maryland
NARI - National Association of the Remodeling Industry
SMA - Stairway Manufacturers Association
HIC - Home Improvement Commission, Licensed Contractor
What geographic areas does Eastern Stair serve?
Our typical service area includes Maryland, Washington DC, Virginia, and Delaware. We do work outside our typical area upon request.
What payment options are accepted?
We accept personal checks, cash, Visa, and Mastercard.
How long have you been in business?
Eastern Stair has been providing quality stair and rail systems for 56 years.
